Background
Community Test Labs enables easy test reporting. It helps the CDC analyze COVID-19 trends effectively. It is a mobile application.
Goal
Testing identifies user difficulties, making app navigation smoother. It ensures accurate test submissions, supporting public health efforts
Methodology
Approach
Participant Selection
Statistical Overview
We employed Maze to quantify usability issues. This method highlights problems for stakeholders clearly.
Selected participants with recent, direct COVID-19 experience for app context relevance.
In the study, statistical analysis was anchored on establishing confidence intervals, employing the geometric mean for central tendency, and applying both the two-sample t-Test for comparing means and the Adjusted Wald test for binomial distributions.
Usability Testing
Benchmarking success involved integrating quantitative data with qualitative feedback
Metrics
Task 1
Wave 1
Wave 2
Create an account and submit positive COVID-19 test result
Scenario: Your objective is to register an account within the Community Test Lab mobile app. By providing your information, the app will have the capability to store this data, ensuring it is readily available for future test reporting purposes.
Task 2
Check the monthly severity of COVID-19 in Alabama
Scenario: You are interested in understanding the severity of COVID-19 in Alabama by month. Please show us how you would find this information on the app.